SHIPPING & RETURNS

Purchasing and Holds:

We do not hold items. An issued invoice does not place constrain an item or make it considered as on hold. An item is not sold until the payment is fully received.

Delivery Period:

Jeddah: 5 working days
Saudi Arabia: 7 working days
GCC: 7-14 working days 

Shipping:

For international deliveries, please contact us via email or Instagram and we’ll provide you with a shipping quotation.

We process and ship all our orders 5 days a week, with the exception of Fridays & Saturdays and Saudi Arabia Public Holidays.

If you are ordering oversized items online, please email for shipping quotes or pick up requirements prior to purchasing. Shipping is not included at checkout on oversized and/or international items. If you are not charged for shipping, or asked for your shipping address, your item will not be shipped. We use TNT/Fedex shipping for most oversized items within the region. Please contact us for shipping quotes and options prior to making any international orders. Shipping rates are calculated by the shipping company.

All items are shipped at your own risk. Items will be insured with shipping couriers, and is the buyers responsibility to file a claim should an item go missing or become damaged during shipment.

We do not ship large, heavy, and oversized furniture internationally at this time.

For orders in Jeddah, KSA, if you would rather pick up a purchase that you were charged shipping on, please email us after checkout and we can refund you for shipping.

Returns & Exchanges

We do not offer returns or exchanges, except if the item does not match the description on our website. Any return or exchange request must be made within 24 hours of the delivery date, and the item must be unused and in its original condition.